NEVER AGAIN!!!!: Independence of the Seas Cruise Review by viv chapman

Independence of the Seas 1
viv chapman

Overall Member Rating


Sail Date: February 2012
Destination: Canary Islands
Embarkation: Other
Returned two hours ago from an 11 day cruise to the Canaries. An outbreak of Noro-virus ensured that several thousand people were kept waiting at Southampton, either shoved into a departure lounge (no water or toilets) or freezing outside in queues, from 2.00pm until 7.30pm while the ship was supposedly 'sanitized'.No-one knew what was going on or how long it would last. Royal Caribbean did not seem to see the importance of keeping their guests in the information loop! Whilst understanding that this was being done for our benefit, the back spasms that I suffered from extended standing, lasted for 8 days of the 11 day cruise-not helped by an uncomfortable mattress! However, all the pre-cruise cleaning, and CONSTANT spraying of all surfaces every five minutes by a fleet of 'Sanitizers', and CONSTANT exhortation to 'wash-your- hands-in-hot-water-with-soap-for-twenty-seconds' did not stop a further outbreak of the Noro-virus.

We were lucky to have pretty good weather, with the More temperature rising to a pleasant 22 degrees when were were in Tenerife, and sea conditions that were not too challenging-so our main purpose of getting sea air and some warmer climes were achieved.

However, the food in Windjammer's, Jade and the main dining rooms was at best, mediocre, and at worst, inedible. The coffee was dreadful, even when paid for, promised Art Classes fizzled to nothing, salads were served on hot plates, some of the entertainment was not good. And the QUEUES!!!! Every day there were sections closed off in the dining rooms, while people were made to wait outside--it was outrageous, and made everyone bad tempered.And the bed was so hard, despite the addition of a memory foam mattress,that I slept very badly for eleven nights--not what I have experienced in the past. A brand new sweat shirt was ruined by bleach marks caused by the sanitising spray on the ship's rail--(replaced by something similar from the ship's shop)--but what was that doing to our skin??

So what WAS good about this cruise--well the entertainments director, Joff was the best cruise director we've come across, and quite honestly was much funnier than some of the comedians; the Ice Show was very good and professional; some of the musical offerings were good.

We were really looking forward to this cruise,and have been sadly let down. The highlight for us is that we met a really nice couple, so thank you for that, Independence of the Seas, if for very little else. Less

Published 03/06/12

Cabin review: D13312 Superior Oceanview Stateroom with Balcony

Cabin 3312-an Ocean View Cabin. Compact cabin, a large bed with a memory foam on top of the mattress, which did not improve the comfort; about one foot of space either side of the bed, which backs onto the window. Good storage, good sized wardrobe with safe and sufficient hangers and shelving. Drawer units either side of the vanity unit, and a tray with a kettle(bring your own coffee!). The en-suite is compact but efficient. The housekeeping was good, with the room being kept clean and tidy. No fresh air, but the air conditioning worked reasonably but occasionally made a loud noise. Deck three at the same level as one of the Dining Rooms.

Read All Superior Oceanview Stateroom with Balcony (D1) Reviews >>

Compare Prices on Independence of the Seas Canary Islands Cruises

viv chapman
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Skip X

See Independence of the Seas deals up to 82% off:

October Deals
Independence of the Seas 70% Loved It

7 Night France And Spain Cruise
See all Independence of the Seas Deals >>