We boarded the ship in NY and were impressed with the embarkation process. We had an opportunity to have access to our room and were very impressed with the size of the Princess Grill room. The room was big and gave us room to walk around without bumping into each other. The additional closet space was a gift with all the clothes we had packed. Our room steward, Rommel, was very helpful and kept our room spotless.
The ship as a whole was impressive and very regal. Does not have the glitz and glamor of other cruise ships. It has lot's of wood railings and paneling. The ship was constantly being cleaned. I found the ship's staff very personable. Always wishing us a good day.
The food in all areas was very good. We had moments when we didn't feel like getting dressed formally and enjoyed the option of having a meal as we desired in the buffet. We also enjoyed the Todd English restaurant. Very good and the service was exceptional. Our service in the Princess Grill was very memorable. The whole restaurant staff were very personable and we were greeted at all meals with a smile. Our staff included Robert, Gordon, RoseMarie and Sanntosh. Our sommelier, Silvanna was very knowledgeable and gave us exceptional service. Patou and Yonell....... our Maitre D's were proper and meticulous. We enjoyed coming for our meals and having the exceptional service we expected at that level.
We were on the 10th level....... room 10055. We had reservations being next to the elevator area but the rooms were insulated and quiet. Rommel, our steward was very good. The room had plenty of room for all our clothes........ especially those that needed to be hung. The bathroom was a surprise with the tub which came in handy on some nights when my wife wanted to relax.
The only caveat was the bed. Needed a softer bed and had to ask for an additional foam support.
The deck was used frequently.