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Volendam Review

4.0 / 5.0
Editor Rating
594 reviews
10 Awards

Good ... but

Review for Volendam to Australia & New Zealand
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mumanddaughter11
First Time Cruiser • Age 60s

Rating by category

Embarkation
Dining
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Cabin

Additional details

Sail Date: Dec 2011
Cabin: Large Outside Stateroom (fully obstructed views)

Disability Matters:

We booked the cruise well in advance. Mum requires a walking frame to get around and a wheel chair for steep inclines and long distances. Because mum couldn't climb into a bath to shower, we opted for a disabled room. That was a good move on our part.

Embarkation: We caught a cab from our hotel to the dock. The staff were wonderful and directed us to where we needed to go. We had booked a wheel chair assist to embark, knowing that a steep incline up a gang plank would be too much for mum. The gentleman handling that area was very helpful and directed us to a desk where we wouldn't have to cue to check in. So far so good. They noted that mum is a diabetic and asked if we need a sharps container in our cabin. We said yes. That did now arrive, not until 3 days into the cruise when we received a questionnaire asking if there was anything more they could do for us. We asked for the sharps container. It arrived. Apparently we had only to ask our cabin steward and he would have given us one.

Cabin Review

Large Outside Stateroom (fully obstructed views)

Cabin HH

We were in cabin 3430 on the lower promenade deck. It is at the rear of the ship near an outside door. The door was rarely used by people, so any banging from doors closing was minimal. It was an obstructed view from the window, but not totally obstructed and besides, we didn't spend time sitting in our cabin looking out! Disabled bathroom was great. Closet space good. It is a bit bigger than the average stateroom.

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