Seven Seas Voyager Review

Regent - totally disappointing

Review for the Western Mediterranean Cruise on Seven Seas Voyager

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Sail Date: Sep 2011
Cabin: Penthouse Suite

Having sailed several times with Seabourn we thought we would try Regent for a change. A bad mistake !!

First the ship is far too big for luxury cruising. This results in long lines for dinner in the main restaurant. There are 2 other speciality restaurants but you can only book once in each on a 7 day trip. Service in the main restaurant was slow and the food often luke warm, so we begged night after night to be allowed seating in the speciality restaurants, where the food was excellent. We found the speciality restaurants were only ever 50% full and were told the reason being was in case premium guests (higher cabin levels) or long-term Regent cruisers decided at the last minute to turn up. This was obvious discrimination and surely more should have been done to encourage `new-comers` to want to return.The waiting staff spoke very poor English and training was obviously lacking (when I requested jam with my scone at afternoon tea the jam was simply spooned over the top of the sconewhich I was consequently forced to eat with a knife and folk).

Again we found discrimination in the sense that North Americans were travelling 2 for the price of 1 which Europeans were not. North Americans had been informed of the ship`s initial delay of 6 hours in leaving Athens whereas we Europeans were picked up at our hotel, taken to the dock (45 mins ride), told at the docks that there would be a delay of 6 hours and subsequently driven back to another Athens hotel (30 mins ride).

Cabin Review

Penthouse Suite

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