Zuiderdam Review

Couldn't Have Asked For a Better Trip

Review for the Panama Canal & Central America Cruise on Zuiderdam
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Magyfagen
First Time Cruiser • Age 60s

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Sail Date: Jan 2012
Cabin: Neptune Deluxe Verandah Suite

After reading several reviews on the state of the Zuiderdam, I expected to arrive to a rust bucket. Imagine my surprise when I arrived to the ship and my stateroom and everything was just to my liking. Yes, there are a few stains on the carpet and yes, there are some scuffs and marks in places. BUT, if I ran 2,000 people through my house 4 or 5 times a month and only had 5-6 hours to clean in between, no telling what repairs I would have to make. Heck, it is only me, my husband and two dogs and there are rooms that could use a fresh coat of paint. My point is, the state of the ship in NO way impaired our trip. Please don't let it ruin yours.

Embarkation was a breeze. We were on the ship in no time since we had priority boarding. Lunch was wonderful and our luggage was at our suite before we were.

Suite Amenities - Neptune Lounge was great for grabbing a snack and a Latte several times a day. The conciereges knew our names the first time we entered. Nice touch. They were always pleasant, but didn't always have the correct information and sometimes opted for politeness over real information. Breakfast in the Pinnacle Grill was great. Country specific breakfasts on the menu and very attentive staff. Our only complaint was the promise of priority tendering. Didn't happen, ever. Our traveling companions who are frequent HAL passengers complained and they couldn't answer why this didn't occur. They got a complimentary bottle of wine because of it. Free laundry service was very fast, but my husband's brand new shirt came back with a hole and a shirt of mine came back with an iron burn. Overall, though it was better that we could save room in our suitcases for souvenirs and have them do our laundry.

Cabin Review

Neptune Deluxe Verandah Suite

Cabin SA

We were in the Deluxe Verandah Suite 7070. Loved the storage. There was plenty of room to hang and fold clothes and store souvenirs to keep them out of the way. The bathroom was larger than the one we have at home. Jacuzzi tub w/shower head and separate shower and 2 vanity sink. Shampoo, Conditioner, and Shower Gel all supplied on the wall. Separate Medicine cabinets. Couch was comfortable. The bed was wonderful. Incredibly soft sheets and great selection of pillows. The air had great controls for temperature. If you are a frequent visitor to the Neptune Lounge, this is a great location. It is two rooms off the main foyer, so you are close enough to quickly go to the Neptune for coffee or a snack, but far enough away that you can't hear others doing the same. Close to the elevator, too. On the port side so you have great views coming into port.

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