My husband and I just returned from the 1/8/12 sailing of the Navigator. We are RCCL diamond members and it has been about two years since we sailed on RCCL, electing to do more Celebrity and Princess cruises.
The ship was in good shape--we sailed on it three times before. The crew was great and everyone was friendly and provided excellent service.
Our big issue was with the food, especially in the Nutcracker dining room. The food quality was fair to poor at best. The presentation of the food was bad as well--they just slapped it on our plate. One night featured an iceberg wedge salad--ours came with the outside leaves brown and soggy--actually rotten. These salads passed by the person who made them, the chef who inspects them and our waiter. We got the normal apology from the head waiter.