Arcadia Review

4.0 / 5.0
448 reviews

Three day ferry cruise!!! ARCADIA 3-6 DEC.2011

Review for the British Isles & Western Europe Cruise on Arcadia

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2011

Cruised with P & O on previous occasions and have always been very satisfied, but not so on this disastrous mini-cruise. We only had two ports of call on the itinary but Zeebrugge was pulled from the programme before we got on board, leaving us with basically a ferry trip to Le Havre.

Worse still - no apology or even a mention from the captain or officers of this change. From our first lunch it was clear that the quality of food and service had plumetted. This continued throughout the 'cruise' with overcooked or warm dishes, food that had not been fully thawed and even tinned peaches for dessert served by disinterested and unfriendly waiters. Together with other passengers it seemed clear to us that we had been abandoned as a '3 day' crowd who were not worth the effort.

Many thought the captain had in fact remained in Southampton until the second time when he deemed to 'broadcast' prior to our leaving Le Havre. P&O continued to astound with their total lack of organisation relating to Russell Watson concerts, where ticketing arrangements had not been organised and general chaos ensued, crowds of very angry people battling to get into the theatre. Following pressure from passengers P&O finally relented and produced some sort of system for the last night.

Cabin Review

Good sized cabin with all facilities.

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