Norwegian Star Review

4.0 / 5.0
2,583 reviews

Worst cruise, best cruise!

Review for the Western Caribbean Cruise on Norwegian Star
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whizbang
10+ Cruises • Age 70s

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Sail Date: Dec 2011
Cabin: Mini-Suite with Balcony
Traveled with children

After having a fantastic freestyle cruise on Spirit of America in the Hawaiian Island I decided to go NCL for a second time when we went on a Christmas cruise. My big complaint about this cruise is basically - the ship! NCL really needs to refurbish The Star in every way. I could not believe this ship was only a little over 10 years old, so clearly it just has not been maintained in that 10 years. It was just plain tatty. The carpets were worn, pulled up and dirty. The walls, bannisters and most surroundings were in disrepair and worn. I thought the buffet looked little better then a high school cafeteria and every washroom I used on the ship, aside from my cabin, had doors that the locks were broken. It was a joke among us female passengers that you had to check for feet under the stalls to avoid walking in on someone.

I have been on a number of ships at Christmas and have always been overwhelmed by how beautifully decorated they are. It would seem however that NCL thinks "Dollar Store" cardboard cutouts and paper garland is just fine. The nicest room on the ship, The Versailles Dining Room which could have looked amazing and enhanced everyones Christmas experience, was decorated with cheap, cardboard skateboarding elves. I think the cruise industry is one where posh, not tacky is the watchword for ship presentation but The Star obviously does not agree.

We had a mini-suite, which was large, with a lovely balcony and bathroom, but again, all just seems, old, outdated and not maintained. We also treated ourselves to a spa day and although I have no complaints about the technicians treatment, the spa just is not up to snuff in relation to the costs. If I am going to pay high end prices, I don't want to be put into an old, thread worn robe that should have been retired 5 years ago.

Cabin Review

Mini-Suite with Balcony

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