Decided to try a Holland American cruise this time, had heard they were supposed to be the nicest cruise line. We knew that Holland America tended to be an older crowd, but did not expect the lack of activities on board. It was even the same size ship. We were very disappointed in the dining on this cruise. The lines at the buffet in the morning and at lunch were very inconvenient. We tried the Vista Dining Room on 2 occasions in the morning and the service there was very slow and the meals were not very good. To avoid lines in the Vista Dining Room we dined about 8 pm. But on 2 different nights, it took longer than 2 hours to dine so it was too late to get to the 10 pm show on time. The small portions were sometimes ridiculous. When you dine with others it is uncomfortable to always ask for additional food, especially when you have already waited too long. Dining was such an enjoyable part of our last cruise and this cruise we actually sometimes dreaded mealtime. The entertainment on the Noordam was very disappointing in comparison to RCL which was very professional productions. The comedian was the only show that I would have recommended seeing. We were surprised that it took til after 2 pm sometimes for our room to be serviced, and every time I went to use ice, we did not have any. On RCL it seemed like your room steward was in the area if you needed anything, but not the case on HAL. We felt like the enjoyable times on this cruise were spent in port. We very much enjoyed Holland America's private island, Half Moon Cay. I am very surprised that HAL has so many repeat customers. We do not figure on using Holland America anytime soon.

Disappointed!

Noordam Cruise Review by bvscmom

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Trip Details
  • Sail Date: December 2011
  • Destination: Eastern Caribbean
  • Cabin Type: Large Outside Stateroom (fully obstructed views)
Decided to try a Holland American cruise this time, had heard they were supposed to be the nicest cruise line. We knew that Holland America tended to be an older crowd, but did not expect the lack of activities on board. It was even the same size ship.

We were very disappointed in the dining on this cruise. The lines at the buffet in the morning and at lunch were very inconvenient. We tried the Vista Dining Room on 2 occasions in the morning and the service there was very slow and the meals were not very good. To avoid lines in the Vista Dining Room we dined about 8 pm. But on 2 different nights, it took longer than 2 hours to dine so it was too late to get to the 10 pm show on time. The small portions were sometimes ridiculous. When you dine with others it is uncomfortable to always ask for additional food, especially when you have already waited too long. Dining was such an enjoyable part of our last cruise and this cruise we actually sometimes dreaded mealtime. The entertainment on the Noordam was very disappointing in comparison to RCL which was very professional productions. The comedian was the only show that I would have recommended seeing.
We were surprised that it took til after 2 pm sometimes for our room to be serviced, and every time I went to use ice, we did not have any. On RCL it seemed like your room steward was in the area if you needed anything, but not the case on HAL.

We felt like the enjoyable times on this cruise were spent in port. We very much enjoyed Holland America's private island, Half Moon Cay. I am very surprised that HAL has so many repeat customers. We do not figure on using Holland America anytime soon.
bvscmom’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
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Cabin Review

Large Outside Stateroom (fully obstructed views)
Cabin H 1103
Didn't have a problem with this cabin at all. It was convenient to the elevators.
Upper Promenade Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews