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Having just completed our 6th cruise with Princess on the Sapphire, the suggestion is don't waste your money on this cruise line. Each time the quality, service and general attitude of staff declines. This was our first time with Anytime dinning and the service was terrible in all venues, with the exception of Savoy and one waitress by the name of Paula Rodriques. After three nights of trying each one and on one occasion waiting over 30 min. to get a butter dish refilled - we went back to the Savoy and Paula for the remainder of the cruise. One exception, we ate one night in the Sterling Steak House and that was a waste of money. That venue is on deck 14 in a draped off area of the Horizon Court. The lack of ambiance, coupled with being directly one deck below the kids play area and frankly poor food presentation - just does not measure up to specialty restaurants aboard other cruise line ships. We also understand that as this ship goes into dry-dock shortly there is no plan on relocating the Sterling Steak House as the company has done on other ships. Don't waste you $20.00 a piece folks for this venue. Production Shows and Headliner Entertainment was sub-standard and again not comparable with other cruise lines. Our enjoyment was strictly the four sea days going to Hawaii and the five days returning - although the ship could have returned in four days, overnighting in Hawaii and arriving in Ensenada at 2 am, satisfying the Jones Act as other cruise lines have done, rather than stopping for four hours during the day on December 30th like happened on this cruise. The other pleasurable aspects involved personnel, Waitress Paula Rodriques (previously mentioned), Stateroom Attendant, Francisco Garcia and Head Waiter, Rafeeq Ruies

SAPPHIRE PRINCESS

Sapphire Princess Cruise Review by Jimretired

Trip Details
  • Sail Date: December 2011
  • Destination: Hawaii
  • Cabin Type: Balcony
Having just completed our 6th cruise with Princess on the Sapphire, the suggestion is don't waste your money on this cruise line. Each time the quality, service and general attitude of staff declines. This was our first time with Anytime dinning and the service was terrible in all venues, with the exception of Savoy and one waitress by the name of Paula Rodriques. After three nights of trying each one and on one occasion waiting over 30 min. to get a butter dish refilled - we went back to the Savoy and Paula for the remainder of the cruise. One exception, we ate one night in the Sterling Steak House and that was a waste of money. That venue is on deck 14 in a draped off area of the Horizon Court. The lack of ambiance, coupled with being directly one deck below the kids play area and frankly poor food presentation - just does not measure up to specialty restaurants aboard other cruise line ships. We also understand that as this ship goes into dry-dock shortly there is no plan on relocating the Sterling Steak House as the company has done on other ships. Don't waste you $20.00 a piece folks for this venue.

Production Shows and Headliner Entertainment was sub-standard and again not comparable with other cruise lines.

Our enjoyment was strictly the four sea days going to Hawaii and the five days returning - although the ship could have returned in four days, overnighting in Hawaii and arriving in Ensenada at 2 am, satisfying the Jones Act as other cruise lines have done, rather than stopping for four hours during the day on December 30th like happened on this cruise.

The other pleasurable aspects involved personnel, Waitress Paula Rodriques (previously mentioned), Stateroom Attendant, Francisco Garcia and Head Waiter, Rafeeq Ruies
Jimretired’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Rates
Service

Cabin Review

Balcony
Cabin BB A423
Cabin A423 is a very nice Category BB and is Starboard and mid ship.
Aloha Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews