Rough start that didn't rebound: Carnival Triumph Cruise Review by cruisersfromaustin

Carnival Triumph 3
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Rough start that didn't rebound

Sail Date: December 2011
Destination: Southern Caribbean
Embarkation: Galveston
We left Thursday morning to drive to Galveston and received a text from Carnival that due to fog the port was closed and to not come to the pier until directed to do so. We were told there would be hourly updates-that did not happen. We went to lunch and hung out on the strand in the beautiful sunshine wondering where the fog was and if the boat would ever come in.We finally received a text telling us the boat was coming into port but to stay away until 8pm to let passengers disembark and the cabins made ready. We were told that our shipboard account would be credited for $15 each for our inconvenience and having to eat lunch in Galveston. When we arrived we found that they allowed many people to come early and checked their luggage in and received zone numbers for boarding, we were given #33. I felt so sorry for families with small children who had numbers even higher that we did. We made it on the boat about 9pm and all diners rushed to the main dining room for "open seating" More which was packed and disorganized, food cold and tasteless. Went to our cabin to go to bed but our bags were not delivered until midnight. People were standing in the hall outside their rooms watching for their bags. Again I felt sorry for families with small children waiting for their bags so they could go to sleep.

Next morning (about 9:30am) we went to the MDR for breakfast and had just ordered when there was an announcement that we had to attend the muster drill. Our teenagers were still asleep as were many other guests judging by the grumpy people we encountered all day. I understand that the weather delay was out of Carnivals control but things never seemed to recover. Our cabin steward did not stop by to meet us until day 3 of our 4 day cruise so we just a lack of service, other cruises our stewards would be in the hall and would greet us by name and ask how our day was or if we needed anything. Service in the MDR also suffered and was below par, past cruises the waiter would learn what we like to drink and without asking there was water or tea or coffee at our spot. Not only did we have to ask for our beverage each night, we also had to ask for refills. After several attempts to get our waiters attention we asked someone with a pitcher of water if we could have some, he walked off, and told another waiter pointing at us and that person went to someone else who finally came to give us a refill. With 4 of us traveling together we almost always ordered different items and there would be one or two that were very good but also one or two food items that were tasteless, bland, blah or not appealing.

Made it into Cozumel late because of our fog delay, the ship docked at 1pm. They left us know that they would be in port longer to make up for us getting there late, but when the sun went down at 5:30 most people came back to the boat all at once. When we left port the seas were 5 ft swells, many people were sick either from drinking too much in Cozumel or from seasickness. We went to the shows 3 nights and were disappointed with the quality, we saw many people walking out. There was a "mega dance party" on deck but only about 20 people including us were there. There was a midnight buffet which we discovered was where most people were. We didn't sleep well as our room made all kinds of groaning and creaking and squeaking noises because of the waves. Again general grumpiness all around the ship.

Last day at sea was very windy and still large waves. Had a nice workout in the gym and enjoyed the steam room/sauna as they had windows so you were looking out at the ocean-nice view. The big screen over the pool had an NFL game on and it was fun attending a game in a lounge chair at sea! There was ice carving demo that was enjoyable, the sushi bar was open, there were tons of photographers with many different backdrops taking pictures of individuals or groups. The band in the casino was good, many people were winning at the machines. Because of Christmas they had an afternoon "holiday show" with Santa and several places around the ship had snow (soap bubbles). It finally felt like the guests were having a good time and it was time to get off the boat.

So all in all, the worst day of cruising beats the best day at work! I know that Carnival doesn't have control over the weather, waves or attitude of fellow cruisers. We were happy to have a get away but left or cruise feeling a bit "cheated". Better luck next time.... Less

Published 12/27/11

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