Silver Shadow Review
Rating by category
Additional details
Pre-Cruise
It was difficult to find out specific information about the cruise ahead of time. The Silversea website is not helpful. I wanted to pre-reserve/pay in advance for a formal dinner in the Le Champagne restaurant. I eventually found a way to buy a gift of "Degustation" in advance that turned out to be the only way to do it. Still could not reserve a night until we got on board. Silversea should make this process transparent.
Travel agent polite and courteous but not very familiar with Silversea and because of her West Coast location took days instead of hours to get answers to our questions. (She could not figure out how to reserve a dinner at Le Champagne, indeed did not even know the name of the restaurant) Our "final documents" came late (9 days out) and were mixed up with another couple. This snafu followed us the entire voyage with mixed billings and room mix-ups.
Cabin Review
Room 514 was well located not near any noise that we could tell. Room had a T.V. for what purpose we do not know. Wifi is very expensive. ATT roaming charges also apply so could not use phones. Hair dryer can not be used in bath...so why have one? Veranda has nice view but in Alaska it's cold so we were not able to use it.