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Voyager of the Seas Review

4.5 / 5.0
Editor Rating
1431 reviews
1 Award

RCCL: No Longer a 'Premium' Line; Beat up Ship

Review for Voyager of the Seas to Transatlantic
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AFFirstSgt
10+ Cruises • Age 70s

Rating by category

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Cabin

Additional details

Sail Date: Oct 2011
Cabin: Promenade Stateroom

Voyager of the Seas -â€" Comments after time to consider then make the following comments: Transatlantic Barcelona to New Orleans -â€"

Pre-cruise: We used a travel agent and found that RCCL really didn't want us to communicate with them directly at all. Their customer service folks were often downright nasty when I called, both in providing information, or taking orders. Their web service was much the same. They had a really hard time providing information such as, "How many and when are the formal nights?" and "I need a medical provision in the room." It seemed, if I got a gal she was probably in the US and helpful, but if I got a guy he was somewhere at a call center in ????? or somewhere and basically nasty.

Barcelona (Stay there at least a week -â€" much to see and experience -â€" three days weren't enough): Embarkation was a breeze. Even though we stayed at hotel of our choosing rather than a RCCL hotel we simply went back to the AirPort and used their service. It was fast, efficient, and we basically walked right on the ship from the bus. Everyone was pleasant and helpful shipside in Barcelona. We were on ship by 13:00 and had our luggage by 18:00.

Cabin Review

Promenade Stateroom

Cabin PR

This is a tiny room, with a tiny closet (singular) and both tiny and few drawers. The "Bay window overlooking the Royal Promenade" exists only in the imagination of the marketing department. Bed was OK, bath small but adequate, supplies (after I discussed with our GREAT cabin Steward) were more than ample. They have a new policy for rooms: If you are a GOLD card holder (RCCL frequent cruiser) you get both a robe and ice bucket. If not, you don't. A bride to the Steward took care of that. Again, very petty, and not a way to encourage repeat cruises.

Port Reviews

Barcelona

This is a GREAT city and has lots to see. Arriving two or three days early simply doesn't do it justice. You need at least a week to get in all in. Guidi's Holy Family Cathedral (under construction since 1882) is a day long experience. "Incredible" just doesn't do it justice. His 'home' on Via Laietana is also incredible - not a square corner in the house - and the ventilation and lighting system was only 100 years ahead of it's time.

Museums abound; Dali, Picasso, plus all the normal ones (Contemporary Art, National Catalunya Art Museum,and one by the 'Old' (but beautiful) Cathedral (also a must see). Then there is La Rambla (not to be missed but hold on to your wallet), and the booths, players, and just strolling was nice. And the great food available all over town. Hotels are pricey but nice we found.

I'd suggest a guide book like Top 10 to find your way around.

Cartagena (Colombia)

Cartagena SPAIN was our next stop. A day there wasn't enough; we had an interesting tour and time but needed more time to see more.

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