Norwegian Star Review

4.0 / 5.0
2,583 reviews

Norwegian Star is not a star at all

Review for the Western Caribbean Cruise on Norwegian Star
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casey2131
First Time Cruiser • Age 50s

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Sail Date: Nov 2011

First of all, the parking. This was our fault, we tried to save a few bucks by parking with a parking service called Premier parking. What a mistake, don't do it. They parked us 2 miles away from where they originally said they would park us and packed us into a van like a bunch of circus monkeys to bring us back to the original spot. We then had to walk a mile to the Norwegian port with all of our bags. Pay the extra money and parked across the street.

And now, for the cruise. We are not complainers and have never complained about any other cruise line we have been on, but we are avid cruisers so our standards are high. If you are a first-time cruiser you may not know the difference between the quality of cruises.

I will try to keep this short and sweet but it will be hard. When we got on the boat we were not welcomed by a grand atrium we were thrown into a outdated, packed to the gills buffet line where we could not even sit down. The crew was unknowledgeable. When asking a crew member that was just outside the elevator of our deck where our room was, we were sent in the wrong direction twice. The cabin size was adequate, but the air broke down on the second day and the TV was from 1910. The two movie channels on the TV were so black you could not see their faces. Called for maintenance, no response. The ship took up 8 of the 17 channels, the rest were news. The ship was dirty and we hardly ever saw anyone cleaning. Our stateroom window was so dirty we can hardly see out it. The food and the buffet was the same food every day. Several bathrooms were out of service in the common areas.

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