Cruising with Costa was perhaps one of the worst travel experiences I have ever had, from lousy service to overpriced (and terribly translated) excursions. My best friend and I went with an open mind despite what we read about it, taking into account it was an Italian cruiseline. We are seasoned inernational travellers, and we realize different cultures, different countries provide different levels of service. But nothing prepared us for what we experience on the Oct. 21-28 eastern Med cruise from Rome to Greece and Turkey.
We found out after we boarded that the ship, Costa Romantica, was on its final cruise before going to dry dock for an overhaul. Though I suspect the new version of Costa Romantica will have the same problems as the old version.
The initial boarding was like a cattle call, with a climb up steep steps. Disembarkation was the same. For older folks and the disabled, this proved to be difficult. The ship has the ability to allow folks to use a gang plank, of sorts. But you had to demand to use it to get on and off the ship at the main embarkation and disembarkation at the port in Rome.
Room 7078 is one deck below the Vienna Deck, which is a main gathering point on the ship. While the room was great location, the noise from the deck above was pretty loud.