My husband and I had sailed late 2010 with some friends of ours. It was their first cruise, so I couldn't wait to introduce my best friend to all the things I loved about cruising. Well, it was a bust. I wish I could say that Hurricane Paula has been the worst part of it, but no. The staff and service had been deplorable, and I didn't think I was ever going to get them back on a ship at all, much less Carnival.
Well, we all agreed to give it one more try, so we scheduled the same cruise, same boat, leaving out of a different port. Given the fact that I don't see a lot of reviews regarding the Triumph, I was afraid that things had not improved much, and that people were probably opting to say nothing instead of something derogatory.......but I was wrong!
The Triumph and it's crew were outstanding! From Room Steward to Maire'D, everyone was fabulous. Now, I need to say that we are not those type of people who absolutely expect our rear-ends to be kissed the whole time. I expect friendly service, but I don't expect to make people feel that they are below me either, so we're pretty easy to please.