American West (formerly Queen of the West) Review

-- / 5.0
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78 reviews

American Cruise Line's Queen of the West-BIG disappointment

Review for the USA Cruise on American West (formerly Queen of the West)
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amberrr333
6-10 Cruises • Age 60s

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Sail Date: Jun 2011
Traveled with children

A scenic River Cruise sounded great, but, in the end, it was one of the worst experiences of our lives (and definitely the most expensive).

The Queen of the West is an old renovated ship and did not have many (or should I say "any"??)amenities. The "exercise facility" consisted of one stationary bicycle and one elliptical which were found on the top deck in a public seating area. The rooms were TINY and the staff was extremely inexperienced. Staff were all college kids and nice enough, but with very little experience.

The cost of the cruise was EXORBITANT. No choices for Shore excursions--You either went or you didn't, with no options. Staying on the boat was not really an option either since there was NOTHING to do--no shops, no cafes, just a makeshift library with one computer (which was never available)and two lounges with chairs and magazines. Shore excursions were pricey and definitely tailored to the elderly. NO active excursion options for kids.

Cabin Review

Cabin E
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