I was pretty excited about my first cruise aboard the Enchantment of the Seas. I spent the night before the cruise in Baltimore, and explored Baltimore and Washington DC - fun!
However, the cruise itself was a real disappointment. It was my first cruise so perhaps my expectations were too high. The couches, chairs, and carpeting all looked worn and tired, and overall the ship was shabby. Nice art on the walls but that didn't make up for the 70's gold curtains in the stateroom or the old look of most of the common areas.
The staff were excellent - truly kind and helpful. The crew were fun and the captain, "Captain Gus" set the right tone for passengers, a mix of humour and leadership. I was surprised that the ship's navigation crew and department heads seemed to be largely caucasian and that the room and service staff were largely people of colour. I hope that Royal Caribbean has looked at this and are working to more inclusiveness in various positions on the ship.
The room was fine, and the attendant made me feel comfortable. However, for emergency safety purposes, I would recommend staying in a room closer to the exits. This room is right in the middle of the ship on the very bottom level of passenger staterooms. In an emergency, it could have been difficult to get up to the lifeboats.