Dissapointment Cruise: Oceana Cruise Review by Michael Buckingham
Overall Member Rating
Destination: Europe - Western Mediterranean
We dined in the Cafe Jardin on two occasions and found the service to be far more professional and the food better prepared and served piping hot.
On the plus side the ports of call and the shore excursions were excellent.We booked three excursions, Lisbon, Rome & Barcelona, and were delighted with them. The coaches were clean, air conditioned and we did not have to queue to get on them. The couriers spoke excellent english and were very knowledgeable about the local area. We found this to be the best part of the holiday.
There seemed to be some maintenance problems on board as the crew were constantly painting, varnishinn or repairing various parts of the ship.
Also there were constant water leaks in the Atrium area resulting in some passengers having to step over buckets placed on the floor to catch the water.
We found a lot of self-congratulation on the part of the company who were constantly promoting their awards and teklling everybody how good they were.
My wife and I found them to be over priced and under achieving especially in the smaller areas of customer service. If they could not charge for it they did not want to do it.
We would not recommend them and we will not be cruising with them in the future. Less
Cabin review: JBL346 Balcony Stateroom with Shower
Cabin space very small. shower room tiny, could not dry off in comfort. Balcony furniture shoddy. Facilities look cheap and not thought about,(cordless kettle would be better). Fridge too small will not hold large bottles easily. No mini bar in cabin. Facilities very sparse for price, expected better with this company.Read All Balcony Stateroom with Shower (JB) Reviews >>