Dissapointment Cruise: Oceana Cruise Review by Michael Buckingham

Oceana 3
Michael Buckingham

Overall Member Rating

Dissapointment Cruise

Sail Date: October 2011
Destination: Europe - Western Mediterranean
Embarkation: Southampton
This was a dissapointing experience for my wife and myself. We found the cabin to be very small, as was the shower room. We had an outside cabin with balcony on Lido deck 12. The balcony furniture was not as shown in the brochure or on the website, consisting of 2 very worn deckchairs and a small garden type table.The facilities in the cabin were very basic, the kettle had a cord attached which made it very awkward to fill, especially from the showeroom sink. The television was small and bulky, not the flat screen type, and the program selection was very poor. Programs were constantly repeated, most of the channels were taken with details of the ship, selling shore excursions, and foreign news channels. We found the dining arrangements very rigid even though we were on 'Freedom Dining' plan. When we asked for a table for two we were told by a very surly Maitre de. that it would 'upset the system'. The food in the Liguana Resturant was usually served warm, rather than hot as the plates More were brought from the kitchen and placed on a 'servery' counter and left to stand until the waiters were ready to serve them. The 'system' seemed to be very chaotic and 'make do'

We dined in the Cafe Jardin on two occasions and found the service to be far more professional and the food better prepared and served piping hot.

On the plus side the ports of call and the shore excursions were excellent.We booked three excursions, Lisbon, Rome & Barcelona, and were delighted with them. The coaches were clean, air conditioned and we did not have to queue to get on them. The couriers spoke excellent english and were very knowledgeable about the local area. We found this to be the best part of the holiday.

There seemed to be some maintenance problems on board as the crew were constantly painting, varnishinn or repairing various parts of the ship.

Also there were constant water leaks in the Atrium area resulting in some passengers having to step over buckets placed on the floor to catch the water.

We found a lot of self-congratulation on the part of the company who were constantly promoting their awards and teklling everybody how good they were.

My wife and I found them to be over priced and under achieving especially in the smaller areas of customer service. If they could not charge for it they did not want to do it.

We would not recommend them and we will not be cruising with them in the future. Less

Published 11/15/11
1 Helpful Vote

Cabin review: JBL346 Balcony Stateroom with Shower

Cabin space very small. shower room tiny, could not dry off in comfort. Balcony furniture shoddy. Facilities look cheap and not thought about,(cordless kettle would be better). Fridge too small will not hold large bottles easily. No mini bar in cabin. Facilities very sparse for price, expected better with this company.

Read All Balcony Stateroom with Shower (JB) Reviews >>

Port and Shore Excursions

Took 'Highlights' excursion very god all round, again so much to see and do will have to come back.
Read 1732 Barcelona Reviews

Been here before, always interesting port of call. Good for tax free shopping.

Went on tram excursion around city very interesting. A unique experience.
Read 626 Lisbon Reviews

Introduction to Rome excursion absolutely fantastic. Unfortunatley could not go everywherein one day. Definitley going again.
Read more Oceana cruise reviews >>
Read Cruise Critic’s Oceana Review >>
Michael Buckingham
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
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