Explorer of the Seas Review

4.5 / 5.0
2,038 reviews

THE SMELL

Review for Bermuda Cruise on Explorer of the Seas
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LizCtish
First Time Cruiser • Age 70s

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Sail Date: Nov 2011
Cabin: Deluxe Oceanview Stateroom with Balcony

First the good: the staff, almost to a person, was excellent. They were skilled at their jobs, friendly and accommodating. Some of the entertainers were top notch including the Latin band, the New Version quartet, Igor Pachinkin (spelling?) and the ice show. The food was okay and there were even a few meals that might rate very good. The bed was comfortable and the ocean balcony a real treat.

There was a major problem, however, in that throughout the cruise, we found ourselves disgusted by the smell of raw sewage. No announcement was made to passengers so we had no idea what was going on. Finally, we found out from some staff that there was a major problem with the plumbing but that it would be fixed in Bermuda. Not so. It continued throughout the cruise. Places I myself smelled it included my cabin's bathroom, the Aquarium Bar, most of the stair landings, and even outside where it was so bad I couldn't walk through that area.

In addition to this, there were problems with toilets not flushing in several cabins on deck seven where we were. The second to last night found the toilet in our cabin overflowing so rapidly that it came into the room. Maintenance came up and started to suck up the water from the floor and carpet, and put a fan in place. However, everyone involved in the clean-up assumed we would spend the night in that cabin. We said that we couldn't sleep in a room that had sewage backed up onto the floor, so the boss of our cabin steward casually sprayed some stuff on the rug and thought that would do it for us.

Cabin Review

Deluxe Oceanview Stateroom with Balcony

Cabin E1

CABIN #7258 - Small but wonderful balcony. Noise control is great with the heavy sliding doors. Bathroom is tiny and I would have said okay except that the toilet overflowed and dumped raw sewage on the floor. The bed was very comfortable. Plenty of storage space throughout the room.

CABIN #1312 - Great balcony. Bed less comfortable than #7258. Nice sized room. Very good storage space. Close to the elevators, but you can't hear them.

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