October sun shine break: Costa Serena Cruise Review by carol clay

Costa Serena 4
carol clay

Overall Member Rating

October sun shine break

Sail Date: October 2011
Destination: Europe - Western Mediterranean
Embarkation: Other
After a two hour transfer from Nice to Savona we finally saw the ship - so far so good. There was a short wait before we could get on the ship but the embarkation building was comfortable. In here we brought our drinks package which was rather pricey (we don't drink so we had the kids mocktail and soft drinks) 49 euros for only 20 drinks. We have sailed with Princess before and the same package is for unlimited drinks.
The next to hit us was the fact that we couldn't deduct the tips even though it said on our paper work that we could ( we pay tips but only to those that we feel have given us service).
We found our cabin quickly and our luggage was already waiting for us. Our cabin steward was friendly and always said hello (Joevan).
This is not the ship to be on if you are a none smoker like us.The main pool area is covered and not once during our cruise was it opened to let any air in so smoke just filled the whole area. The bar areas were the same one side of the room More for smokers the other for none, but what happens the whole room becomes filled with smoke.
Beware of Costa's hidden charges 15% on top of any drinks purchased, charges on the shuttle bus to get you from the port to the towns Anything from 6 to 7 euros each.
If you like a drink of iced water with your evening meal, ask for a jug of water otherwise you get bottled water that you have to pay for.
The meals on the buffet deck were very poor, especially at tea time, fine if you want pizza every day.
We went to see several of the ships shows, the best ones were done by the ships own company.
If you are wanting an English cruise this is not for you, out of 3700 guests only 120 were English speaking.But don't let this put you off, all the staff that we had dealings with spoke English.
Don't bother taking anything too posh for the formal nights like we did,it just doesn't happen, which is a great shame - getting dressed up is what cruising is all about.
Me and my hubby enjoy up to date music and so were looking forward to hitting the night club,this didn't happen because the music around the ship was rubbish and the club (disco Pan) was always full of young teenagers. There was no cut off point for teenagers to leave and let adults only in.
Lots of children seemed to get into places where they shouldn't have - the gym under 16's are not allowed in - not the case, young children were not supposed to be in the Jacuzzis - not the case,Don't get me wrong we have 2 children and we know the importance of family holidays but we always kept an eye on our children not so on this ship with many parents.
Disembarkation went smoothly, the only let down was the 2 hour transfer back to Nice, then just being dumped at the airport - wrong terminal and no rep to help,once we found the right terminal we had a 5 hour wait for our flight.
All in all we had a good holiday, a holiday is what you make of it. But I don't think we shall use Costa again. Less

Published 11/08/11

Cabin review: E2

Lovely cabin much bigger than we have had on other cruises,plenty of storage space could do with more hangers in the wardrobes.

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carol clay
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