Our 3rd cruise with HAL. We booked HH cabin with guaranteed option and were please to be upgraded to cabin 384 in C class. After the first night we were less than happy. This and nearby cabins are below the galley and prone to noise, all night. 384 is below the dishwasher so you hear a big noise as the water comes on to fill then another when the taps go off followed by the dishwasher noise. After many complaints the galley were asked not to use the machine between 11pm and 6am but we then heard the noise of trolleys being pushed around. Probably only a problem for us as light sleepers but worth bearing in mind. We got moved on the 4th day when another cabin became available and were also financially compensated. It was suggested that we should book a specific cabin to avoid this problem in the future but this takes away the potential bonus of going guaranteed.

The dining service in the Rotterdam anytime dining was often slow, particularly at the back, taking over 2-hours and causing us to miss the show. When we asked for fast service one night we were seated near the front and finished in 1 hour.

The shows were pretty average and the flown in entertainment not as good as we have had before. Read more