This ship had not done its research before the cruise. The weather in northern Australia at this time is unpredictable and the ship had not prepared for the worst scenario. As a result tendering in several ports were difficult. Adequate local larger tenders were not firmly booked. As a result two ports were only visited by a small number of guests and those from the US and Canada were deeply disappointed.
The boarding process in Sydney was a disaster, due to extra sensitization because of previous outbreak of gastro. The process was completely chaotic and disorganized. Many frail elderly were made to stand for hours. In spite of previous outbreak of gastro and extra sanitizing guests were subjected to eating buns and wraps with their fingers, without sanitizing of their hands. Whether there was anyone suffering as a result of these conditions was of course not known, by guests, but the ship was full of unhappy guest as a result.
The menu was full of surprises, not in a nice way. For example, Bouillabaisse, borscht, Minestrone and clam chowder were nothing like what is commonly known.