In the Costa Cruises letter that came with our tickets from our booking agent, Cruise Club ,they stated that 'Costa's staff are ready to welcome you and anticipate your every wish'. This statement is far from reality.
What Costa do, to make it cheaper for them, is book you on the earliest and lastest flights of the day.
Our Easyjet flight departed 06.25 on time and landed at Milan Malpensa, approximately 09.30. With the time to add on for baggage reclaim and transfer from terminal 2 to terminal 1. The time will now be about 10.15am. On our ticket it said that out pick up time from the airport would be 08.30, difficult as we wouldn't even have landed at this time!