In general, this cruise met our high-expectations for a Carnival cruise. The ship itself was well-laid out, well-maintained, and the service was outstanding. I have to single out Rodney, our cabin steward, for going the extra mile to help my sister-in-law who was struggling during some rough seas. He went above and beyond the call while she was in distress. The wait staff was professional and friendly. The food was good....not the best I've had on Carnival, but of very high quality. We travelled with a group of 15, and one of the drink waiters became very familiar with our group and took great care of us all over the ship. He went by Evan, and was a complete pleasure to deal with.
The one area of surprise had to do with the entertainment. Granted it was a small item, but the crew member (Melvin) who ran the karaoke and Legends Show auditions demonstrated a rare arrogance that was only exceeded by his cluelessness...not something I've ever seen on a Carnival cruise. Essentially there was no audition process and he just picked who he wanted to be on the show. When questioned about the process, his response was a terse "I decide", a major departure from the usual Carnival routine of fellow passengers deciding who will perform. Well he decided, and the Legends Show was hands down the worst we've ever seen. Although I will admit it was pretty funny when the guy picked to sing Garth Brooks forgot the words, and the guy who crushed the song during the audition night, but didn't get picked, sang it from the audience for him....
The other surprise was the lack of availability of the Cruise Director, Trevor. We heard his voice a lot, but he certainly wasn't available to passengers.
Great cabin. Extended balcony worth the extra cost.