The MSC Poesia is a beautiful ship with well appointed high end decor. It is fastidiously clean. Some of the crew members ( the cabin crew, the dining room waiters and some of the servers in the lounges were pleasant and put their hearts and skills into their jobs, but the majority did not.
I will never cruise with them again and hope that this review will keep others from making the same mistake.
MSC's management focuses on what is best for their business and their employees. They have no respect for the cruisers. We felt like we were treated like cargo. Some of the examples are as follows.
We were in an ocean view with an obstructed view. We took it because it gave us more space than an inside or balcony room, but was not as expensive as a balcony room. It allowed light into the room, but all you see is an orange lifeboat out the window. If you stand on the bed and look over the life boat, you can see the sky.
We took a carriage ride around town with a wonderful guy. He was knowledgeable, warm and funny. He made us want to return to that town again.
We only spent two days there, which was not enough. There is so much to see. It is like a town in Europe. We were there in mid October and it was very cold and windy, so you need to dress warm.
We received the warmest welcome from the townspeople. There wasn't alot to see, but we enjoyed the time that we spent there.