Enjoyable Canada and New England cruise: Crown Princess Cruise Review by sg1979

Crown Princess 5
Member Since 2011

Overall Member Rating

Enjoyable Canada and New England cruise

Sail Date: September 2011
Destination: Canada & New England
Embarkation: Other
This was a very enjoyable cruise beginning in Quebec City. We loved Quebec City and and thankful we spent a night docked there so we could take advantage of additional sightseeing.

There was an older crowd on this sailing and less than 10 kids under 18 on board. The cruise met our expectations and the entertainment was good.

The service in the Horizon Court and Cafe Caribe exceeded our expectations. We have been accustomed to decent service on Princess in the buffet area before, but the guys and gals who worked in this area did a great job!!! From cleaning off tables, to getting you drinks and refills, to even helping you with your plate and finding a table. Service was noticably good. We had sailed on a Mediterranean cruise with Carnival back in June where there was no beverage service in the buffet area at all. So it was good to be back on Princess where we belong.

I would like to see Princess adopt viewing your stateroom account on the stateroom TV like More Carnival. That was a nice feature on Carnival that Princess could use.

We enjoyed the Canadian ports, although we were a little early to see the leaves change color. We though the end of September would be about right, but the locals said we were about 2 or 3 weeks early.

I would like to give a shout out to Patricia, from Poland who worked the ice cream counter and made a mean milkshake. She always smiled and was so nice and friendly.

Our only negative on this cruise was disembarkation. They were running way behind schedule. We had requested luggage tags and departure time based on our airline flight with time to spare. After waiting so long, we convinced the staff to let us jump the schedule and get in the line to depart due to our flight time. Now one would think this process was slow due to crowds in the luggage terminal and lines backed up at the customs desks. Not so! When we got to the luggage area, it was practically a ghost town and there were around 8 customs stations with no one waiting. It was appalling to see the place practically empty and everyone waiting on the ship getting increasingly nervous about the wait.

Princess staff should have opened 2 or 3 more doors and pushed people off. The terminal and customs agents certainly could have handled it. It's such a mystery why it took so long. Less

Published 10/21/11

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