Norwegian Sun Review

Seven days of Hell

Review for the Bahamas Cruise on Norwegian Sun
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ElleBee
2-5 Cruises • Age 50s

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Additional details

Sail Date: Oct 2011
Cabin: Inside
Traveled with children

Day One: Check-in was held up due to security breach. Hundreds of cruisers waiting in the rain until the doors re-opened. Not the fault of the ship except better accommodations could have been made for the elderly people in wheelchairs who were also waiting in the rain. Luggage drop-off: Suitcases were left in the rain. Once aboard, we ate at a great buffet. At 2PM our room was available. We were excited to get down there and rest. We were lying on the beds for about an hour. We left the room for a few hours. When we came back, the steward was changing our sheets. Apparently, he didn't clean the room after the last people left. Ugggg...we were disgusted. In the evening, the seas were rough. Hurricane force winds. Many people were vomiting. I found out two days later that the courtesy desk had anti-nausea meds. It would have been nice if they had been handing them out the first night. There was vomit by the elevators, in the public bathrooms. It was so gross.

Day two: Boat still rocking. Many people still sick. Found out that the steward was re-hanging the towels we left on the floor (to be laundered). Beds not made just sheets pulled up. We had to make wild guesses what the towel animals were. LOL.

Day three: Took our four year old to the kids club. She was too scared to even go back. My six year old loved it. We were suckered into paying $15 each for the East Meets West Indian lunch buffet. After being nauseous for two days the smell of curry didn't sit well. We had to literally go get our own water. When I asked for one of the deserts that was no longer on the buffet, I was met with a blank stare. The waiter never got back with us. I felt cheated that I didn't get to experience the desert on the buffet. Waste of $15 per person. Dinner service was awful. We were one of the first families in the restaurant. We were one of the last to leave. We missed the 7:30PM show. Met another couple who shared similar sentiments about the service. My children were offered lemonade on the kids menu. When my husband asked for lemonade too, he was told that it was only for children. I had something in my eye that night. Went to medics to get gauze and tape to keep my eye rested to heal. Four medics in there and not one even asked what was wrong.

Cabin Review

Inside

We were surprised how large our "cheap" inside cabin was. We were on the lowest deck. Lots of sleeping space and lots of storage. A few times the crew were a little noisy behind my bed. The shower curtain came loose a lot, spraying water out into the carpeted area (had to leave the door open to bathe the kids). Our room started to get stinky. I don't know if it was us getting the carpet damp or some other issue. Our steward was not attentive to take care of the issue. Although we started our cruise with a dirty room, the amenities were well thought out. Also, the "fridge" in the room was too full of expensive alcohol and gummy bears to even store our food brought back to the room. I don't think the fridge even worked.

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