Explorer isn't new, she's showing her age in places but is being constantly maintained. Really though, it's the staff that draws us in on Explorer. Having come from a cruise on another ship which left us truly disappointed, we were wondering what to expected. We were impressed rather quickly with the level of service and attitude of her staff.
We choose to stay in a Grand Suite because it gives us the larger balcony and concierge service. Explorer just started a new offering for Suite guests where breakfast is served is Portofino's. Wow - a short trip upstairs to have a staff of waiters and cooks standing by to cook your hearts desire for breakfast? It was amazing, I truly hope they continue it. Adrian is in charge of Portofino's and he coordinates with the Concierge (which is currently Francis as Carlos was on vacation) to offer this.
So the captain on rotation was Capt Loy, who is 36. He'll tell you that Excellence has no age. I supposed Captain Nysetter mentored him to command Explorer as they are similar. He appeared at many events and had his wife and two children on the ship with him.
Loads of storage space, plenty of closet space (three full closet doors, two of which have two tiers of hanging). Room was quiet, no noises from above. Nice balcony. The sofa and chairs are not the most comfortable ones we've had in a Grand Suite...