Never again!: MSC Opera Cruise Review by Brenda Waterman

MSC Opera 2
Brenda Waterman

Overall Member Rating

Never again!

Sail Date: September 2011
Destination: Europe - Western Mediterranean
Embarkation: Southampton
The check-in went well (we later heard that P & O Staf were hired in for this) and then it was downhil from then on. The 'bon voyage' bubbly & canapes that were supposed to be in our balcony cabin did not arrive until after dinner - we ended up throwing them away as we did not want them after dinner or for breakfast! The cabin was disappointing as it was about the size of a standard cabin with just the balcony as extra. This was the first time that we had a balcony stateroom and I am sure that they are a bit more special on other lines.Small touches like toiletry gift sets and even a good night chocolate on the pillow were all missing, in fact this ship was more like a ferry; picking up and dropping off at each port of call. The time allowed ashore was minimal with only 3-4 hours before sailing.

The food quality was poor and bland. I was actually sick after a dinner of lamb cutlets that were more fat than meat. Drink prices were extortionate with an extra 15% service More charge added on top even if it was a soft drink. Excursion prices were also high considering how little time you were actually away from the ship. This ship also adds a whopping 7euros per person per night in gratuities which would add approx £150 to the cruise which was not worth it. The 'animation team' were very juvenile and the evening shows were only half an hour long - even the preceding bingo was slightly longer! We were told to vacate our cabins at 7 am on the last morning even though the ship did not dock in Venice until 9 am. After breakfast it was difficult to find a toilet that you could use before disembarking and when we found one it had no toilet paper or paper hand towels - not very hygienic at all!

The flight time back to London was 23.10 which meant having to take yet another expensive excursion and sitting for hours in the airport. Bearing in mind that I booked this cruise some 18 months prior to departure, I would have thought that I would have got a better flight time than someone who I met that had only booked four months beforehand. The ship itself was beautiful with its Art Deco decor, but that doesn't make up for the disappointment. Less

Published 10/02/11

Cabin review: 1010036

Our first taste of luxury (we thought) of having our own balcony and a larger stateroom. We were most disappointed as the only extra space to a standard cabin was the balcony and even that was a bit of a squeeze for two people. There was not enough wardrobe or drawer space and the bathroom was no bigger than we have had with a standard outside cabin with portholes. We were even charged for something out of the mini-bar that we never had!

Port and Shore Excursions

Have been to Amsterdam many times and apart from the first time that we did a city tour, have never been inclined to see more. A lot of graffiti around and it did not help that it was raining.

Have been here several times and do not tire of looking around this beautiful city. Had we had more time ashore it would have been nice to do a little boat trip from the pretty harbour.

We have been here before, but a long time ago, and we were impressed at how it had changed and was still a good place to shop. An added bonus was the many dolphins that we saw coming into the Strait of Gibraltar. Again not long enough ashore to see much.

Have never been here before, but found it to be lacking in appeal and was rather dirty. We were not advised of this change of port (from La Goulette, Tunis) until our tickets arrived.

Read 193 Sardinia Reviews

The ship sailing into Venice was an amazing sight and is definitely the way to arrive! The expensive excursion that we had to take instead of sitting for 12 hours in the airport was actually quite enjoyable especially the lace-making island of Burano. We could have continued by ourselves after being dropped off in St. Mark's Square, but do not particularly like all the crowds and rip-off prices, so we came back to the port and then on to the airport. We had a pre-paid voucher for the shuttle back to Marco Polo Airport, but were charged 10 euros each for this on our final on board account!

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Brenda Waterman
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