Arrived at Manhatten Terminal and after 3 1/2 to 4 hours in lines, were finally able to board the ship. Embarkation was combined with departing NCL cruisers; noone knew what was happening or should be, lines were interminable and HAL staff were either non-existant or unhelpful.

Thank goodness the rest of the cruise made up for this initial snafu or we would never have considered trying HAL again, as this was our first time on this line. There are many other reviews that deal with the cabin in minute detail; this is just a summary. We had a verendah room almost all the way aft, but movement was not terribly noticable, except for the night we had to deal with Hurricane Maria. The cabin was similar to other lines, except the tv was small and tucked far from the bed for viewing. The baths are larger than Princess(unless you move up to mini-suites) and beds are certainly comfortable, the best we have had with the exception of Oceania. Our room steward was responsive to all our requests and dealt with any complaints quickly and efficiently. Most of the staff are from the Phillipines or Indonesia and we found them all proud of their jobs, their heritage and their culture.

There is no grand entrance or stairway on the Eurodam and that huge ugly hangy chandelier-thing in the center of the ship really misses the mark. Overall, we found the ship easy to navigate and found our way around without staring dumbly at the location charts after the first day. Read more