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Ventura Review

4.0 / 5.0
817 reviews

Carry-on cruising!!!

Review for the Western Mediterranean Cruise on Ventura

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2011
Cabin: Junior Mini Suite with Balcony and Bath/Shower

Travelled by car to Southampton and found CPS car parking efficient and easy.Long queues for embarkation but we were on the ship within an hour and half of our allocated time. Whilst waiting in line for security we were accosted by photographers wanting to take photos of us on embarkation; this was to be a theme on Ventura - photographers were everywhere - on disembarkation at every port, in every bar/club, even each meal time they would pounce on you. This was annoying and oppressive, particularly since the photos were selling at £5.95 for a small one. Nobody we met on the cruise actually purchased any. Fair enough having photographers available but allow us to make the decision as to whether or not we wish to use their services. The cabin was well presented and spacious and we were quite happy with it, until one night the balcony door (a heavy glass door) actually came off its runners in my hand as I was trying to open it. My partner was asleep and the sea was choppy, so he couldn't hear me calling him for about 10 minutes and I had to stand there holding this huge door to prevent it from dropping onto the floor or blowing overboard and taking me with it. This could have caused a serious accident. We called reception and they sent the housekeeper to our room, who managed to put the door back in with our help, but it wouldn't close; we had the rest of the night with a howling gale blowing through the cabin - mainatanence men don't work out of hours!!

The cabin had a fridge and tea making facilities which were replenished frequently, and the room service was good value with a wide range to choose from (when you could actually get them to answer the phone).

The first port of call was Barcelona and we were sitting on the balcony waiting for our excursion time. Enjoying a leisurely breakfast, we were suddenly drenched with a high powered hose pipe from the bridge; the crew were cleaning the floors and underside of the floors directly above our balcony. To say we were soaked is an understatement; our breakfast was floating, guide books were ruined and the camera had a lucky escape. We complained about this and were told that the crew only cleaned on port days when most passengers were off the boat. However a good many of us were still on the boat and we could be seen from above where the cleaning was going on, had anyone bothered to check. We got a gruding apology and were made to feel as though we were causing trouble. The manager said that we had to produce any ruined items so that they could consider what they "may be able to do about them". After making a fuss (mainly becuause of the need to forcibly extract an apology)we did get a bottle of duty free wine.

Cabin Review

Junior Mini Suite with Balcony and Bath/Shower

Cabin CA

Fairly spacious cabin with enough room to get around bed. Balcony small and overlooked. No sun loungers on balcony and tiny table not big enough for a tray of coffee. No DVD in room, and TV was poor so take your own laptop and DVD's to watch. Fridge in room and cork screw. Tea and coffee making facilities were good are regularly replaced. Cabin Steward was friendly and efficient. Cabin door didn't seal properly (balcony) and actually came off its runners one night.

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