Just arrived from 8 night Mexican Riviera cruise. We read all the reviews published before we left & we were a little concerned because some of the reviews were so bad. I'm here to tell you don't worry. It was a great ship & great cruise. We took the advice of many of the past cruisers & did fine.
We arrived around 10 a.m. & were the 2nd couple on line. They were still disembarking people so we had to wait for them to finish. I stopped one of the porters and mentioned I was waiting to embark, he said as soon as he got the okay he'd come for our bags & he did. We immediately went to under the white canopy were we were told to line up & as soon as they allowed people to enter we were immediately processed & boarded. It was around 11 a.m. Everyone was very friendly and helpful.
Our room was a decent size with a balcony, which we fell in love with. To sleep with those doors open and hear the water & smell the salt air was awesome. No more window only rooms for us. I really liked the way the bathrooms are set up, you can use the toilet while someone is at the sink, there's a door that slides to separate you.