Maasdam Review

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Maasdam disappoints

Review for Canada & New England Cruise on Maasdam
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luvtoocroos
2-5 Cruises • Age 80s

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Sail Date: Jun 2011
Cabin: Verandah Suite

The day of our check-in we were told that a pipe had broken in our cabin but it had been repaired and that the carpet had been shampooed and the room disinfected. What was neglected was the fact that the room smelled badly from the chemicals and the carpet was soaking. It took staff until the following evening to dry the carpet - a task that could easily have been accomplished on the first day with the same equipment used on the second day.

Our cabin was under the Lido restaurant. Be careful selecting this location because you can easily hear the restaurant staff working upstairs. In our case, it sounded like someone in high heels prancing around on a wood floor.

While Holland America is apparently noted for its cuisine that was not the case in the Lido on this trip. It was either excellent or quite poor. The poor included osso bucco which was hard (really hard) and dry; lasagna with noodles having the consistency of mashed potatoes; steak which was thin and grey with little flavor; spare ribs with barely any seasoning and no bbq sauce available. On the other hand, the beef wellington and the beef loin were outstanding. Fare in other restaurants was much much better.

Cabin Review

Verandah Suite

If you are on the Navigation deck you may hear lots of noise from the restaurant above early (very early) in the morning.

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