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We are a family who have just returned from our 1st ever cruise. We travelled with 2 teenage daughters, one who is 14 and our 17 year old daughter is a wheelchair user. We booked our cruise through a TA whom we cannot praise enough. Right from our initial enquiry they advised us of availability of disabled cabins and reassured us my daughter would have no access problems and would have assistance when required, they even arranged airport and port assistance, we even had our own private transfers between airport and port where the staff were waiting for us and could not do enough to help. Both check in and departure was well organised with plenty of staff waiting to help and offer assistance and took no time at all. As soon as the RCI staff saw my daughter Amy in her wheelchair they took control of getting her onboard with no fuss and ease ( We would of struggled with the ramps). As promised lunch and snacks were available from the Windjammer. The staff were very welcoming and we were pleasantly surprised with the hygeine rules of hand sanitisation every time you entered the Windjammer. Our stateroom was once again available at 1.00pm as promised and agsin did not disappoint. We had a family disabled cabin with a balcony. The room was very spacious and had a wet room making access no problem for Amy. Even the balcony was ramped making all areas accessible. Very importantly the stateroom was spotlessly clean as was all areas of the ship. All of our luggage arrived at our stateroom very promptly, we were all able to unpack before Sail Away, there was no shortage of storage space. Every aspect of the cruise did not disappoint. Both Amy and Emily were well catered for. Food was amazing. We dined in the Great Gatsby for dinner, the staff were very attentive and if you did not like anything it was immediately replaced with an alternative. We chose to eat breakfast and lunch in the Windjammer as we liked the flexability again food and choice was excellent. Our stateroom attendant Chris was just briiliant. Nothing was too much trouble. He kept our Stateroom immaculate, cleaning twice a day, Leaving compasses and any information we needed. We all particularily loved our towel animals. Looking forward to returning to our stateroom to see what animal we had today and who's glasses would it be wearing. We did not book any shore excursions through RCI but chose to explore ourselves. This was very easy even with a wheelchair, once again staff assisted and all buses and taxi's were wheelchair friendly. To sum up our holiday, It was the best holiday we have ever had. Cruising is definately for us. The Grandeur, it's staff and RCI definately did not disappoint. Cruising is suitable for all ages young, old families and those less able. If you are considering a cruise for the first time 'Go on Go For It'! We are now planning our next cruise this time on the Liberty of the Seas! We are a very happy, well rested, relaxed Slocombe Family.

Post Holiday Blues! All Missing the Grand Grandeur

Grandeur of the Seas Cruise Review by Allison Slocombe

Trip Details
We are a family who have just returned from our 1st ever cruise. We travelled with 2 teenage daughters, one who is 14 and our 17 year old daughter is a wheelchair user. We booked our cruise through a TA whom we cannot praise enough. Right from our initial enquiry they advised us of availability of disabled cabins and reassured us my daughter would have no access problems and would have assistance when required, they even arranged airport and port assistance, we even had our own private transfers between airport and port where the staff were waiting for us and could not do enough to help.



Both check in and departure was well organised with plenty of staff waiting to help and offer assistance and took no time at all. As soon as the RCI staff saw my daughter Amy in her wheelchair they took control of getting her onboard with no fuss and ease ( We would of struggled with the ramps).



As promised lunch and snacks were available from the Windjammer. The staff were very welcoming and we were pleasantly surprised with the hygeine rules of hand sanitisation every time you entered the Windjammer.



Our stateroom was once again available at 1.00pm as promised and agsin did not disappoint. We had a family disabled cabin with a balcony. The room was very spacious and had a wet room making access no problem for Amy. Even the balcony was ramped making all areas accessible. Very importantly the stateroom was spotlessly clean as was all areas of the ship.



All of our luggage arrived at our stateroom very promptly, we were all able to unpack before Sail Away, there was no shortage of storage space.



Every aspect of the cruise did not disappoint. Both Amy and Emily were well catered for. Food was amazing. We dined in the Great Gatsby for dinner, the staff were very attentive and if you did not like anything it was immediately replaced with an alternative. We chose to eat breakfast and lunch in the Windjammer as we liked the flexability again food and choice was excellent.



Our stateroom attendant Chris was just briiliant. Nothing was too much trouble.

He kept our Stateroom immaculate, cleaning twice a day, Leaving compasses and any information we needed. We all particularily loved our towel animals. Looking forward to returning to our stateroom to see what animal we had today and who's glasses would it be wearing.



We did not book any shore excursions through RCI but chose to explore ourselves. This was very easy even with a wheelchair, once again staff assisted and all buses and taxi's were wheelchair friendly.



To sum up our holiday, It was the best holiday we have ever had. Cruising is definately for us. The Grandeur, it's staff and RCI definately did not disappoint. Cruising is suitable for all ages young, old families and those less able. If you are considering a cruise for the first time 'Go on Go For It'!

We are now planning our next cruise this time on the Liberty of the Seas! We are a very happy, well rested, relaxed Slocombe Family.
Allison Slocombe’s Full Rating Summary
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