Regular cruisers with Royal Caribbean, 3 times on this ship. Updates to the ship were nice but I agree with other posters that the restaurants that take space away from the Windjammer are a rip-off. Food quality is becoming more and more institutional. That said, I had a steak in Chop's that was one of the best I have ever eaten. Service in Chop's was spectacular.
Service on board was very good. This Captain runs a very tight ship and every person I interacted with was professional. Too bad I never saw the TV repairman.
I had a few issues with the new TV's in the staterooms, no reception for most of the cruise. Multiple repairs were fruitless. Not too bad though, I wasn't forced to watch the cruise directors pitch for every stupid jewelry store in the ports (the exact same as every Caribbean port).
back of ship, great view, spacious balcony with nice chairs and table. TV is terrible, never worked and repairs failed. Funky smell that was helped by the air cleansing unit the room steward brought. I love the location but the room was a little disappointing.