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Allure of the Seas Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
2,995 Reviews

Allure of the Seas - Ship of Fools

Allure of the Seas Cruise Review by dannyandrew2002

0 people found this helpful
Trip Details
  • Sail Date: Jul 2011
  • Destination: the Western Caribbean
  • Cabin Type: Large Interior Stateroom

Sailed July 31, 2011 - Western Caribbean.

Good stuff:

- Port Everglades is great, quick on and off parking fee of $105 a week.

- Ship is absolutely beautiful: boardwalk, central park, etc.

- Speciality restaurants are the best: Giovanni's and Chops - definitely worth the extra $$

- Aqua Theatre show is amazing as the ice show and Blue Planet - unless you're a big fan of "Chicago" nothing special.

Bad stuff:

- took 4 requests to fix cabin safe; staff didn't know who to contact

- service staff is average at best

- new "facial recognition" photo service is AWFUL. The staff has no clue how to find your pictures, after 3 face to face requests and a promise to find them and call our cabin, we just gave up. RCCL is losing revenue...

- Falmouth is about 2 years away from being a good port, stay on ship

- Ship is too big for staff to deliver excellent service. Maybe need more personnel? Training is definitely needed - every request we made was not fulfilled or it took repeated attempts to resolve the issue

- "Headliner" was a re-tread from Legends in Concert (Las Vegas)

- Samba Grill has great food but the design of the facility results in a temperature around 80 - first time I saw portable fans in a restaurant

Overall: first RCCL cruise where I believed the price paid was not worth it and service was average or below average with the exception of the speciality restaurants. Operationally, the service needs improvement to handle a ship of this size, RCCL has risen to its level of incompetence by building a ship so large. Much better experience on the class levels below Oasis.


dannyandrew2002's Full Rating Summary
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Cabin Review

Large Interior Stateroom

Port & Shore Excursion Reviews

Falmouth

Nothing special - a few vendors with all selling the same souvenirs. Stay on the ship unless you book an excursion which take you over to Ocho Rios, etc.

Cozumel

Variety of excursions, shopping and restaurants are plenty - take a taxi downtown and just walk around.


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dannyandrew2002
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