Nieuw Amsterdam Review

4.5 / 5.0
964 reviews

Not fantastic, but quite good

Review for the Western Mediterranean Cruise on Nieuw Amsterdam
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gold19g
2-5 Cruises • Age 70s

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Sail Date: Jul 2011
Cabin: Deluxe Verandah Suite

Like most realistic people, we tend to throw out the tip-top reviews (overly superlative) and the very bottom layer (those wanting to trash the ship or cruise line). This one was quite good, not the best one we have ever been on, and very very far from the bottom. In reality, it was pretty much as we expected based upon the other reviews you will see here. Cabin size, appointments, storage, and stewards were excellent. Entertainment was really quite good, and sometimes gets a bad rap from people's personal tastes. Overall the entertainment was professional, and they tried to appeal to most tastes (which never works 100% of the time).

Debarkation was smooth and handled well, although Embarkation is not the panacea everyone says. First, we were directed down the wrong hallway by their "trained staff", and were expected to board without checking in. Once we figured this out, we went back and registered. We were supposed to get priority boarding due to our cabin level, but when we asked for a priority boarding pass were told that no one really cares, just go and tell them to let us through. This was NOT the case, we argued for a couple of minutes with the line people to let us through, then finally they gave up and said "OK, go ahead". Their "finely trained personnel" need some "fine training" and better supervision.

Food was good but not exceptional. The Manhattan Dining Room was better than most of the other venues, although Canaletto was good. Tamarind was also good, but EVERYTHING was very spicy, even to those who like spicy food. There was not an alternative to the hot spicing, everyone got it.

Cabin Review

Deluxe Verandah Suite

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