My wife and I have cruised many times and decided to give Royal Caribbean and try. We picked the Oasis of the Seas 7/16/2011 cruise. We are NOT complainers and look for the good and positive all around us which makes writing this critique even more difficult.
There is no doubt the ship is beautiful on the outside and the "neighborhoods" are a sight to see. Other than that, there was nothing else positive for us to comment on and we hope we can share our experience to you for what it's worth. We do not blame the staff as the issues we believe we encountered are managements responsibility.
We arrived at the terminal at 10:15 and there no porters or cheerful staff awaiting our arrival. Something we have grown accustomed to at every port, including Port Everglades.
Room smaller on this cruise line and LESS drawer space. ( clothes stuffed in limited shelves)