Rotterdam Review

4.0 / 5.0
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I have had better and I have had worse

Review for Transatlantic Cruise on Rotterdam
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travelingeagle91
10+ Cruises • Age 30s

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Sail Date: Jul 2011
Cabin: Neptune Deluxe Verandah Suite

We just completed the classic crossing on the Rotterdam which was in honor of the last continuous Holland America transatlantic cruise 40 years ago. And everyone we talked to said it would be a great experience Holland America would have so many lectures and activities that would commemorate the anniversary. However, when we got on board we found it to be an ordinary cruise there was a lecturer Bill Miller who was good and, there was a museum in the crow's nest (which you could put in the back seat of a car). But really it was just an ordinary cruise, and talking of ordinary let's talk about the Rotterdam.

The most of the staff on the Rotterdam seemed to be "stuck up" and acted as if they owned the ship and the passengers were just people they had to deal with on a daily basis. To make matters worse there was a Dutch TV crew on filming for a Dutch morning show and all of the hotel staff seemed preoccupied making sure the camera crew were looked after and shown everything, while the passengers were left to tend to themselves. This was not what I would expect from a Holland America ship especially one that is so called the "flag ship".

The food in the main dinning room was ok I have had better and I have had worse. But the problem we had with dinning was at the pinnacle grill (which should be called the basement grill because it is not at the top.) The food in the pinnacle was either overcooked or undercooked. The servers would just bring your food and plop it down in front of you. The waiters did not speak very good English so the chance of getting your order right was very slim. I ordered a baked potato I asked two servers AND the manager and to this day I'm still waiting for it. So I would recommend you save money and don't go the service and food is better in the main dinning room.

Cabin Review

Neptune Deluxe Verandah Suite

Cabin SA

Our Stateroom was very nice we had a Deluxe Veranda Suite which was well appointed the only word of warning for those who book a suite on the Rotterdam is the Lido pool is right above the suites and if you book a suite under the pool you will hear the kids running back and forth and the staff at 5 a.m. when they move around the furniture to clean the pool deck so book a suit all the way in the back or all the way in the front. Just look at the ship floor plan before you pick your room and use your best judgment and you will be fine

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