Pre-cruise - Saturday, 6/11 Fairbanks

Just for some background, this was my eighth cruise and my wife's sixth cruise. I have previously cruised on Carnival and Royal Caribbean and have found them to be comparable in quality. I've also cruised twice on Norwegian Cruise Lines which I found to be slightly lower in quality than Carnival or Royal Caribbean but still enjoyable.

We left on Saturday, June 11 for the journey north to Alaska on Frontier Airlines from DFW via Denver. The flight from DFW to Denver was fine but the one from Denver to Fairbanks was awful. We were in the last row of the aircraft (the flight attendant laughed at us when he asked our row number) which had no leg room and the seats did not recline. Also, there was no potable water on the flight which means one could not wash their hands after using the restroom - although there was hand sanitizer available, and the in flight movies did not work. Finally, the directv did not work once we entered Canada, which was about 2 hours into a 5 hour flight (and the flight attendants didn't bother to notify anyone about this in advance.). But we did make it to Fairbanks at 9:30 pm in one piece and Frontier didn't lose our luggage so it could always have been worse. I sent them feedback on our bad experience on their website when we got home, but they took over a week to respond and offered nothing in recompense. I won't use Frontier Airlines again. Read more