Check in was very fast and efficient. We arrived at the pier around 10:30, quickly found a place to unload the car and had a porter quickly take our luggage. We were showed where to check in and then escorted to the VIP waiting area (we were in a suite). There were comfortable chairs and tables to wait and there were snacks and drinks provided. Our concierge Anoop greeted us. I was able to also make a reservation for the Teppanyaki Rest. at that time. About 11:00 we were escorted on board, brought to our cabin and was able to drop off our carry ons. We then went to sign the kids up a Kids Crew then head down to the pool area to sign up for the soda program. It was about Noon by then so we went off to Cagney's for lunch: DD at a hamburger (didn't like was overcooked), DS had a NY strip steak( cooked perfect), DH had scallops (which were good), I had the french dip (onions too sweet, too much bread and not enough au jus to dip in). Head back to the pool area got the kids ice cream. About 1:30 head to see if our cabin was ready and it was.

ROOM:Couple rips in the wall paper, one cabinet was off its hinge, but all in all the room was clean and nice size. Great balcony had two lounge chairs, I think it would have been better with maybe one lounge chair and 1 chair, but was still great to have the balcony. We meet our room steward, Moe and Butler Jose.

We were warned by our TA 2 days before we set sail that there were no pull out couches in the Penthouse to sleep the 2 kids. Our room steward set-up 2 roll aways which we kept up all week, so we were not able to use the small couch to sit at our really the table to sit at. Kids didn't have any issue sleeping on them. Was a bit hard for my DH to get out of and in to bed because of them, but we managed. Our bed was comfortable. There was no DVD, which was part of the reason we moved up to a Suite, but our butler was able to find us one. Read more