There were some good things like the time with loved ones, the scenery, the concierge, and the Pinnacle Dining Room. That is the end of the list of good things.
The bad things go way too long for me to list, but the big ones that jump right out at you are the food (everywhere but the Pinnacle). Even the coffee was weak, except in the Neptune Lounge available to suite residents. The entertainment was average to below average. The activities on the ship are the same as all cruise lines (how many people make their towels look like a monkey?).
The biggest surprise was the lack of night life. By midnight, all bars and the casino are closed. This is clearly a ship for old folk.
Actually a great deal of storage space, plus the complimentary valet service for our laundry was always ahead of schedule, thus good service.