Be aware of the high surcharge: MSC Musica Cruise Review by debby farmer

MSC Musica 3
debby farmer

Overall Member Rating

Be aware of the high surcharge

Sail Date: June 2011
Destination: Europe - Eastern Mediterranean
Embarkation: Venice
I went on this cruise on the 12th June 2011 with my mum and would like to say it was a lovely ship, very clean and stylish and we was upgraded from an inside cabin to a room with a balcony which was nice.

The problem came with the surcharge that they charge on top for drinks which was 15% so what you saw was not the price you paid so we got a kids package which was about 23euros which worked out cheaper than buying them individually and you get 10 smoothies, ice cream, milk shake or juice and only paid 2 surcharges and didn't buy any alcohol as it was to expensive.

Also they don't supply tea or coffee with the sit down meal, we ate after 3 days up in the buffet area as you get tea/coffee free but we found the waiter services in the sit down restaurant not very good as we had a waiter who didn't speak very good English and was slow and we found that if you have other people on your table and they order more than 1 starter than you have to wait for them to finish More before you get your main course which we thought was wrong plus the food wasn't that good, even the gala meal was awful - we had veal but it was fatty and on a square bit of hard bread with 2 sun dried tomato's, you didn't get veg with your meal, so it was easier to go and eat at the buffet as you can get what you want and more choice.

I would advise to take a kettle with you as they don't have one in the cabin and they say your not allowed to have heater appliances in the cabin but we didn't take any notice and we didn't touch any of the mini bar as it was silly prices and the price for water was stupid which again they don't supply free of charge with your meal.

Another thing is that cleaners do a good job but your find on your bill 7Euros per person a day and we query it and was told it was for cleaning the room which is another expense, and the accounts desk and excursions desk we found they don't speak English very well so they were not very helpful.

And the biggest headache was disembarkation as we went to a talk the night before in the theatre saying that they had different colour labels and depending on what colour you was you have a time on the sheet that comes around to your cabin of where you have to go to wait for your colour to be called for when you leave the ship as your luggage goes off first and put into queues. The problem came when we went to the lady and asked her a question as on the sheet it said 3pm transfer to airport which was fine but we wanted to know was there somewhere we could leave our luggage so we could go and explore Venice, but no we was told that everyone is of the ship by 10.30 and you get your transfer to the airport and left there and we thought we don't want to be at the airport at 10.00 as our flight wasn't leaving till 5.30pm and she was saying you can leave your luggage at the airport and get a taxi back in, and so we query about the transfer by water taxi that they were offering at 15euros but again she said if you took that option your transfer would be voided and so there was alot of very annoyed English people and we spent quite awhile at the excursion desk trying to sort something out as we didn't want to be sitting at the airport for hours and we tried to book the water taxi option but the lady at the desk said that it was going later and wouldn't be coming back till after 2pm and if we took that option we may miss our transfer so we left it but i know there was a few people who were going up and downstairs between reception and the excursion desk trying to get a proper answer which wasn't forth coming. As it was when we did the leave the ship the next day and got our luggage we found from speaking to an msc girl on the dock that the luggage can be left in this storage room which we you pay 4euros each case and than take a free shuttle to the entrance of the port and than take a 3 min monorail train just around the corner to the entrance for 1euro into Venice

I would like to advise that this cruise was very enjoyable, the ports we visited were nice and the shows were good but unless your not on a budget I wouldn't advise going with this cruise company. Less

Published 06/26/11

Cabin review: 12

cabin was nice, small balcony with a table and chairs. We had a twin room, with a sofa which was a sofa bed but if you did have another person staying with you it would be abit squashed in the room, plenty of storage space and the room had a safe that you lock and open with your own code. Towels and bath robes were supplied, mini bar which we we didn't touch but used the fridge to keep our own drinks cold. Bathroom with a shower that had a dispenser with shampoo and body wash and the sink also had a pump with hand soap in it. Beds were comfy and rooms were cleaned twice a day but as we were at the end its a long walk from some of the elevators or stairs and you can easily get lost.

Port and Shore Excursions

We did the panoramic tour and it wasn't really worth the money as the city was awful very dirty and tightly packed, the only thing nice is seeing the temple and a few places around it, but if there is a few of you on the trip I think it would be wise to get a cab to show you the sites as it would be alot cheaper than the trip.

We went on the THE CAVES OF CASTELLANA & POLIGNANO A MARE tour so we saw the coast of bari and than we went to a small village on a cliff side and got a brief tour with the rep and then after a quick ice cream as we didn't have a lot of time it was on to the caves and they are fantastic, very impressive and than once we did the tour it was a long walk to the coach and than back to the ship.

But if you don't do the excursions the port is near to the town and you could please yourself if you wanted to.

Read 141 Bari Reviews

Very beautiful island, very green and we did the trip to Paleokastritza which is in a lovely bay and the waters are crystal clear, as we had time we did a boat trip and as there was a group of us from the same trip we got is cheaper and it was lovely which took us to a couple of caves and other sights and than when we got back we had a quick walk around and than it was back on the coach for a brief trip on the cliff to the monastery which was nice, and after the guilded tour it was on to Corfu town where our guide took us to the main square and after telling us a few things and this guide was very good, she didn't stop talking for the whole trip I think she told us everything there was about Corfu, we explored the town and than we met back at the coach at a given time to head back to the port. This is one island I would come on holiday to.

Read 500 Corfu Reviews

This is another pretty place and even though they have a different currency we found we could still use our euros, and this place we did a transfer to the town but as we were early places were still opening up and the main town is in the fort with alot of museums, restaurants and churches, but were told that outside the fort shops don't open on a Saturday and there's not many shops to look at in the fort area so we went to the small port outside where there was alot of boat trips offered and we picked a 50min tour for 10 euros around the island and coast line and again that was a nice trip as you get to see some sights the island has a hotel on it with a few naturalist walking around the rock area by the water which made us laugh, the tour doesn't tell you about that one.

We didn't do any excursions here as it was mainly trips to the Olympia site and we didn't fancy looking at ruins, as it was the town isn't miles away from the port but its only 1 high street with shops and restaurants and it doesn't take long to walk up and down.

I can't really rate this port as it was an evening stop and the only excursion they had was a Greek meal evening trip or a transfer into town so we didn't do any of this and stayed on ship as we had already been out to the previous place in the morning.

Read 822 Mykonos Reviews

This was a tender port and so after the small boat ride to the port, we did the tour to Oia village which is a beautiful typical Greek Village with stunning views over the sea, where you get a brief talk and than you have time to wander around and than we went to a winery for a taste of there 3 wines 2 dry and 1 sweet and some nibbles and than to the main town where the guide takes you up to the church and points you to the cable car and that's the end of the tour and than you can look around the shops before heading to the cable car station, but i would advise getting there early as queues do build up and we was waiting for over half and hour, but you do have the choice to walk down or take a donkey which is extra. But again its a place you can do by yourself.

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debby farmer
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