Fantastic experience on the dream!: Thomson Dream Cruise Review by Debbie

Thomson Dream 5
Member Since 2000

Overall Member Rating

Fantastic experience on the dream!

Sail Date: June 2011
Destination: Europe - Western Mediterranean
Embarkation: Other
Just returned ( last night) from the Med Medley aboard the Thomson Dream. What an absolutely fantastic 7 days on board! Everything from the arrival at Palma to the 100% friendly hardworking staff was professional throughout the whole cruise. As this was our first cruise and we have become fed up with so called 4* plus hotels which end up being full of loud, drunk English moaning types we thought we would try a cruise. We debated long and hard whether to go with Thomson or to try Royal Caribbean as their ships looked so impressive but we are so pleased we chose the dream. We were told by the Thomson travel agent that people chose the Dream as it is known for its friendly feel and it did not disappoint at all. We are in our 40's and again had thought perhaps cruising was just for older or retired people but not at all, there were all ages on board and this added to the mix. Others on board who had travelled with Royal Caribbean etc did say they were not so friendly as because the ships More are so big there isn't the same family atmosphere.

The itinerary for the week was great which helped as did the weather (7 sunny days) but without a doubt it was the staff team on board that made the experience so wonderful. Without exception from the moment of arrival all the staff - waiters, chefs, cabin stewards, reception staff, SPA staff, shop staff and the fabulous entertainment team were so professional and so hard working in order to give the best customer experience they possibly could. The evening entertainment was top class with varied shows and energetic dancing every evening - they delivered 2 top class shows every night and still found the time afterwards to mingle with guests and were genuinely interested in making sure you had a good time. A wonderful entertainments team humbly led by Paul the cruise director, who you could tell led the team well and there was an obvious respect amongst them as well as fantastic team spirit. Great touches like thanking all the team each night and not once mentioning himself or the usual cheesy someone else thanks him over the microphone. Not just good entertainment but intelligent and professional not like some "cheesy" entertainment offered in hotels.

The cabin was so much more spacious than we expected, we had an outside plus on deck 7 which was great. Plenty of storage space, 100% clean and maintained throughout by our friendly cabin steward. Less

Published 06/20/11

Cabin review: OU

Port and Shore Excursions

Palma - great port and plenty to do on arrival or departure day. Porto Pi Shopping centre is just 10-15 walk from the ship for a quick last minute shop.

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