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The first cruise of the NCL Dawn out of Boston bound for Bermuda was a major disappointment. First off the ship left a bit late, the crew at the Black Falcon Terminal should take their act to reality TV. There were more people standing around on the pier supervising than actually handling the luggage. This first cruise of the season was delayed by 2 weeks while the boat was in dry dock, it would have been nice of NCL to tell its' customers that all the work would not be completed for some time. At one point there were 2 elevators midships that were not working and when the construction cut a water line forward this put another elevator forward out of commission and flooded the forward stairway for several decks. This also put several restrooms in public areas out of service. Not all of the shops on board were open and some were still under construction. As we were leaving the ship a crane was loading several containers onto the ship, good luck to those on board. The crew was terrific but the food in the Freestyle restaurants did not have a good variety and the Garden Cafe selections were lukewarm if not cold. Worst of all no milk or creamer for coffee on the final day of the cruise.

Under construction!!!

Norwegian Dawn Cruise Review by frodobaggins

Trip Details
  • Sail Date: May 2011
  • Destination: Bermuda
  • Cabin Type: Mid-Ship Balcony
The first cruise of the NCL Dawn out of Boston bound for Bermuda was a major disappointment. First off the ship left a bit late, the crew at the Black Falcon Terminal should take their act to reality TV. There were more people standing around on the pier supervising than actually handling the luggage.



This first cruise of the season was delayed by 2 weeks while the boat was in dry dock, it would have been nice of NCL to tell its' customers that all the work would not be completed for some time. At one point there were 2 elevators midships that were not working and when the construction cut a water line forward this put another elevator forward out of commission and flooded the forward stairway for several decks. This also put several restrooms in public areas out of service. Not all of the shops on board were open and some were still under construction. As we were leaving the ship a crane was loading several containers onto the ship, good luck to those on board.



The crew was terrific but the food in the Freestyle restaurants did not have a good variety and the Garden Cafe selections were lukewarm if not cold. Worst of all no milk or creamer for coffee on the final day of the cruise.
frodobaggins’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA 1082
Good location, but a little far from the stairways. Carpet a bit faded, but a new flat screen TV. Just make sure the doorway between adjoining balconies has been secured, I had to prop a chair against it to stop it from banging during the cruise to Bermuda. I did ask a crew member about it and he said they was a problem with relocking it.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Boston
    The ship leaves from Boston, so for those with nice luggage leave it at home. Once we boarded the ship my wife and I watched the luggage handling from above, it was comical. We saw several pieces of luggage fall of the carts and get pushed around the pier, one would think some one would pick them up, not till the loading was completed. Black Falcon Terminal needs to be redesigned to be more efficient and passenger friendly, they are trying but it is not enough.
    The only plus is that you can park your car 2 blocks away, pay less than $120 for the week and walk off with your luggage to get your car on the final day.
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