I recently sailed to Bermuda on the NCL cruise ship Norwegian Gem. It was my 10th cruise, and I have sailed on six different cruise lines. This was my second Norwegian cruise vacation, and there were enough problems to put NCL at the bottom of my list. Below are the reasons why I suggest that you spend your cruise dollars with another line.
Let's start with the condition of the cabin upon arrival.
The champagne and strawberries I had ordered in advance were not present.
Cabin was not cleaned well, and cabin steward service was lacking throughout the cruise. The balcony was great, and the bed was comfortable. Nice shower. Adequate closet and bathroom space.