Was on the transatlantic cruise May 1st 2011. We were looking forward to the cruise for so long but we had a bad cruise. We are a family of 7 2 adults and 5 kids ages 2 to 11. Embarkation was fine on the ship within 30 Min's. Room was ready when we got on which was great, kids cups for drinks were in room so all seem good. We went straight to the pool and kids got in for a swim and we had a lovely drink. Weather was good what more could we want. WEATHER wasn't the best the next few days which doesn't work if u have 5 kids on board. The pools had to be emptied for 5 days which is very hard for kids. Very few kids on the ship so the pool is a big factor on this cruise. Kids club teacher didn't want to be there and every time a parent was picking up there kids the teacher just kept giving out about this or that. Only 32 kids on ship only 20 able for club i would hate to have seen when they were busy cause they couldn't be bother with the few kids that were there. With there being no pools we ask could we use the adult pool with the kids and were told no. We showed them the rccl book that said if the weather is bad kids can use the adult pool, We were told we could not and that my family were the only people looking to use it with kids, they said they would have half the ship giving out so he would rather have one unhappy family.
Food in the windjammer was very poor and i have never seen it half opened on any other cruise before. The main dinning room was good but the selection very poor but food was nice .
This cruise for us was a family holiday didn't get to go to night club etc so cant really rate. We did the same crossing 2 years and we had such a great time , rccl have made a lot of changes a lot of cut backs. I don't know if we will go with them again. This cruise should be for all ages but we didn't feel that way.
The cabin was clean , We were in cabins 7131 and 7133 try not to book theses rooms as you wont get any sleep. They are beside the lift that the staff use and it so noisy , believe me it never stop with them doing their work. I understand they have to get things done but NOT ALL NIGHT.