Emerald Princess Review

Very bad experiences, will never take Princess Cruise again!

Review for the Baltic Sea Cruise on Emerald Princess
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yuchi
2-5 Cruises • Age 40s

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Additional details

Sail Date: May 2011
Cabin: Balcony
Traveled with children

I booked the cruise room almost a year ago. My room is next to my parents room. When I check in, they told me my room has be change to other Deck. How can they change my room without let me know??? My kid was travel with me. It is very inconvenience for us. Cause they change my room, so I need to go up and down many times everyday to my parent's room. My room should be on Deck 12 and they move me to Deck 8. And they can't change back cause other people took that room already!

We check in at 14:00 with 3 luggage. I only got one around 17:50. So we need to wear jeans to the dinning room. After dinner, there still one missing. I went down and found they put my luggage in the lobby. They lost my tag so I need to take it back to my room by myself.

When I book the cruise, I said we don't want share table with others. But they put us with other people. And the reception told us, no more tables. If you don't like, go eat in some other restaurant!

Cabin Review

Balcony

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