We went on this cruise with a very open mind. However we thought it was going to be a sub par cruise, due to everything we read about this ship online. This was our eleventh cruise and we have sailed them all -- RCI, Carnival, Celebrity, Princess, etc. and this ship was definitely up to our picky standards.
Embarkation: We arrived at the Port Of Miami (parking $10.00/day CASH ONLY) at 1130 a.m. and we were eating lunch in the Windows dinning room by 12:30. We found no lines and just a bunch of smiling NCL faces all the way from the port staff to our room steward and onto the restaurant staff.
Cabins: Our cabin was an outside balcony cabin 9028 was bright and cheerful. The first thing we did upon entering the room was sit on the bed prepared to request egg crates that we read so much about to help with the hard beds. Well, to our surprise the beds were fine just the way they were. They were firm the same way any high quality mattress would be, and egg crates were not needed. The bathroom, again to our surprise, was very cheerful. The toilet has a separate frosted sliding door as does the shower. It also includes a wall-mounted hairdryer. Leave your dryer at home (no 110 volt outlets). The shower has the new scald proof preset faucets which are great and easy to use. The air conditioner was also very good. It had a quick cool button which quickly cooled the room and then adjusted to normal (for port days). The room has a safe, which is located in the closet just above floor level. Being 6'1" tall I needed to get on my hands and knees each time I used it. Also a coffee maker with real coffee creamers and a pack of decaf and regular coffee and tea was replaced daily. The balcony was very small but the chairs did have cushions. Closet space was ample, not plentiful. Our room was kept spotless HOWEVER was never made up before noon even when requested. It appears the room stewards start at one end and finish on the other. Our make up our room sign was ignored daily.